Terms of Service
Please read these Terms of Service ("Terms") carefully before using the Study Indonesia platform. By creating an account or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
These Terms constitute a legally binding agreement between you ("User") and Study Indonesia ("Company"). If you do not agree, you must not use the platform.
2. Eligibility
- You must be at least 16 years old to create an account.
- Users under 18 must have parental or guardian consent.
- University administrators must be authorised representatives of their institution.
3. Account Responsibilities
- You are responsible for maintaining the security of your account credentials.
- You must provide accurate, current, and complete registration information.
- You must notify us immediately of any unauthorised access at security@studyindonesia.id.
- One person may not maintain more than one student account.
4. Permitted Use
You may use the platform to:
- Browse and search for universities and study programs in Indonesia
- Submit applications to participating universities
- Communicate with university administrators through the platform
- Track the status of your submitted applications
5. Prohibited Use
You must not:
- Submit false, misleading, or fraudulent application documents
- Impersonate another person or institution
- Attempt to access another user's account or data
- Use automated tools (bots, scrapers) to access the platform without permission
- Reverse-engineer, decompile, or attempt to extract our source code
- Use the platform to spam, harass, or abuse other users
- Upload content that violates intellectual property rights
6. Application Process
Study Indonesia provides a platform for connecting students with universities. We are not a party to the admission decision, which rests solely with the university. We do not guarantee admission to any programme.
By submitting an application, you authorise Study Indonesia to share your application data with the relevant university for the purpose of processing your application.
7. Intellectual Property
All content on the platform (logos, design, code, copy) is owned by or licensed to Study Indonesia. You may not reproduce or redistribute it without written permission.
Content you upload (documents, profile information) remains yours. You grant us a limited licence to use it solely for providing the service.
8. Privacy
Our use of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Disclaimers & Limitation of Liability
The platform is provided "as is" without warranties of any kind. Study Indonesia is not liable for:
- University admission decisions or outcomes
- Accuracy of university-provided information
- Service interruptions beyond our reasonable control
- Indirect, incidental, or consequential damages arising from use of the platform
10. Account Termination
You may delete your account at any time from your Privacy Center. We may suspend or terminate accounts that violate these Terms, with notice where practicable.
11. Changes to Terms
We may update these Terms from time to time. We will notify you by email at least 30 days before material changes take effect. Continued use after that date constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the Republic of Indonesia. Disputes shall first be resolved through good-faith negotiation; failing that, through the appropriate courts in Jakarta, Indonesia.
13. Contact
Legal enquiries: legal@studyindonesia.id
Syarat dan Ketentuan (Bahasa Indonesia)
Dengan menggunakan platform Study Indonesia, Anda menyetujui Syarat dan Ketentuan ini. Silakan baca seluruh dokumen sebelum menggunakan layanan kami.
Untuk pertanyaan hukum, hubungi legal@studyindonesia.id.